Patient Services Representative 2

Skip to Main ContentPress Control+M to start dragging objectptnbsid=e2R0HMMOJU%2ffBDDFhEtn6LbAlQ0%3d&ptpinrand=F52nwOeooeu3qtJIKEWDAA%3d%3d&ptpinhash=%7b3%7dhiUnv5gNv34iEDcMKIUqkZBo66giaoykHUqK4NE8PJc%3dBackJob DescriptionSearch Category NameSearch keywordsSearch in…Search Category NameNo results to displayTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleActionsHomeHelpJob DescriptionMore ActionsUC Davis Health CareersSign InNew UserPrevious JobJob TitlePatient Services Representative 2Next JobApply for JobJob ID73585LocationSacramentoFull/Part TimeFull TimeAdd to My Favorite JobsEmail this JobJob SummaryBMT Transplant ProgramThis incumbent is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients and visitors. This position will float to all Hospital Operations business units to perform a variety of duties, providing front desk office support, patient registration, patient discharge support, patient related hospitality and call center support, for the assigned department/clinical team within the Hospital Operations, including various shifts and length of assignments.Percentages of time allocated to functions in this position description are a guideline only. Individual assignments and time actually worked in each functional area may vary based on the department’s operational needs.Apply By Date10/24/2024 by 11:59pmMinimum QualificationsFor full consideration, applicants are encouraged to upload license, certification and/or educational degree if required of the position.High School / GED equivalent or related work experienceRefer to Minimum Education sectionAbility to efficiently use computer system applications for all functions required for this position, including electronic mail, spreadsheets, word processing, and medical office management, (i.e.Knowledge of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)Knowledge of health care insurance systems, which may include Medi-Cal, MediCare, HMO, PPO, fee-for-service, county funded coverage, and worker’s compensation, sufficient to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients.Knowledge of ICD-10, CPT and HCPCS coding sufficient to identify services performed; including diagnoses, procedures, and supplies.Preferred QualificationsEPIC experience Authorizations and Registration ExperienceOne (1) year experience in medical environment.Key Responsibilities50% – Coordination of Medical Office Services50% – Additional Job Functions:Patient Discharge,Referral,Billing,Other Administrative SupportDepartment OverviewThis position is to support authorizations, referrals and scheduling for the Cancer Center Clinic.POSITION INFORMATIONSalary or Pay Range: $26.01 – $32.27Salary Frequency:HourlySalary Grade:265UC Job Title: MED OFC SVC CRD 2Number of Positions:1Appointment Type: Staff: CareerPercentage of Time: 100%Shift Hours: M-F 8 am- 5 pmLocation: Armstrong Building (OTH167)Union Representation:Yes,EX-Patient Care TechnicalBenefits Eligible:YesHybrid/Remote/Onsite: This position is 100% on-siteBenefitsOutstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handyBenefits Summary for UC Davis Health EmployeesorBenefits Summary for UC Davis Employeesand ourBenefits Page.If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit’s employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html• High quality and low-cost medical plans to choose from to fit your family’s needs• UC pays for Dental and Vision insurance premiums for you and your family• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement• Access to free professional development courses and learning opportunities for personal and professional growth• WorkLife and Wellness programs and resources• On-site Employee Assistance Program including access to free mental health services• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be foundhere• UC Davis cares about building a community, which is why we provide resources to enhancediversity, equity and inclusionas well asEmployee Resource Groups(ERGs) to support our staffPhysical DemandsStanding – Occasional Up to 3 HoursWalking – Occasional Up to 3 HoursSitting – Frequent 3 to 6 HoursLifting/Carrying 0-25 Lbs – Occasional Up to 3 HoursPushing/Pulling 0-25 Lbs – Occasional Up to 3 HoursBending/Stooping – Occasional Up to 3 HoursSquatting/Kneeling – Occasional Up to 3 HoursTwisting – Occasional Up to 3 HoursReaching overhead – Occasional Up to 3 HoursKeyboard use/repetitive motion – Frequent 3 to 6 HoursMental DemandsSustained attention and concentration – Frequent 3 to 6 HoursComplex problem solving/reasoning – Occasional Up to 3 HoursAbility to organize & prioritize – Frequent 3 to 6 HoursCommunication skills – Frequent 3 to 6 HoursNumerical skills – Occasional Up to 3 HoursConstant Interaction – Frequent 3 to 6 HoursCustomer/Patient Contact – Frequent 3 to 6 HoursMultiple Concurrent Tasks – Frequent 3 to 6 HoursWork EnvironmentMust be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice.For positions with medical records responsibilities, duties require ability to retrieve and file bulky medical record charts (up to 3″ thick) stored in filing cabinets and on shelves that may be above shoulder level and below waist level, and to efficiently transport multiple charts weighing 5 to 25 pounds throughout the medical office.Special RequirementsThis is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)The duties or functions of this position include the handling of cash (or cash equivalents)This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirementsDiversity, Equity, Inclusion and BelongingAt UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain – we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore ourPrinciples of Community, ourClinical Strategic Planandstrategic visionfor research and education, and our latest efforts tooutgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California’s Affirmative Action Policy, please visit:https://policy.ucop.edu/doc/4010393/PPSM-20For the University of California’s Anti-Discrimination Policy, please visit:https://policy.ucop.edu/doc/1001004/Anti-DiscriminationBecause we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don’t meet all the requirements? We still encourage you to apply! #YouBelongHereApply for Job