Posting DetailsStudent Title Classification InformationQuick Linkhttps://chapman.peopleadmin.com/postings/34117Job NumberSE35624Position InformationDepartment or Unit NameSE- Campus CenterPosition Headcount10Position TitleCampus Center Assistant – Campus Center at RinkerAcademic YearAcademic Year 2024-25Term or SemesterAll Academic YearIs this Role for an Undergrad or Grad Student?Either Grad or Undergrad is FineAnticipated Pay Range$16.50 – $16.50Pay Range InformationChapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.On which Campus will this work be done?RinkerApproved SupervisorSidney EcoiffierSupervisor Email[email protected]SchedulingPlease use dates within Chapman Academic Calendar(https://www.chapman.edu/academics/academic-calendar.aspx )Desired Start Date11/01/2024Projected End Date05/25/2025Average number of hours per weekUp to 19 HrsPosition Summary InformationJob Description SummaryIn support of the Student Affairs Learning Outcomes, the Campus Center at Rinker provides programs, resources, and services to cultivate students’ connection to the Chapman community and their investment in school spirit and pride. The Campus Center Assistant is responsible for providing guest support at reception desks, ensuring a clean and welcoming environment throughout all Campus Center spaces, and assisting with the development and implementation of community-building programming for all Rinker students. All Campus Center Assistants are employees in the Department of Student Engagement and the Division of Student Affairs.ResponsibilitiesReception Desk ManagementProactively greet guests as they approach reception desks.Provide accurate information regarding Chapman University and the Campus Center at Rinker.Gather and confirm information to provide guests with a full and complete response to their need(s).Wear required name badge and meet standards of dress to present:a positive image of Chapman University employees, specifically the Campus Center at Rinker team.an image of an individual who understands themselves to be responsible for tracking the safety of the building environment, serving faculty/staff/student guests, cultivating a welcoming and engaging environment, and maintaining facility tidiness.Maintain a clean desk environment, minimizing clutter and prioritizing organization.Limit desk presence to other Campus Center employees (non-employees aren’t permitted behind desks).Facility ManagementComplete hourly active laps of the facility to provide visual security of building occupants.Organize and return furniture and equipment to its designated/intended location.Identify and report potential safety concerns.Identify and report maintenance and repair needs.Maintain clean and organized public spaces.Update music programming with non-explicit and licensed content.Ensure video wall provides engaging and relevant entertainment.Provide basic support to help event coordinators connect to in-house A/V system.Assist with student organization locker reservation process.Identify themes for and installLife at Rinkergallery exhibits.Assist with Panther Pantry deliveries, inventory management, operating hours, and policy enforcement.OtherAssist with sponsored programming as determined by supervisor.Attend all scheduled Campus Center Staff meetings and departmental training sessions.Serve as a representative for the Campus Center at Rinker at events as determined by supervisor.Participate in and contribute to Department of Student Engagement programs, services, experiences, and resources as determined by supervisor.Required QualificationsCommitment to teamwork, customer service, collaboration, and providing service to students.Ability to exercise initiative, work independently, and hold high standards of dependability and accountability.Excellent interpersonal skills working with a diverse group of individuals at all organizational levels, both inside and outside the University.Ability to use tact and diplomacy and to maintain a high level of confidentiality.Strong time management skills, including punctuality to arrive to shifts on-time, and the ability to prioritize duties when faced with interruptions, distractions, and fluctuating workload.Strong problem solving and conflict resolution skills.Courteous and confident demeanor when delegating and holding others accountable.Effective written and oral communication skills; strong editing and proofreading skills.Possess attention to detail, the ability to accept direction, and willingness to work and learn from colleagues and supervisor.Ability to use standard office equipment and various software programs.Minimum of a cumulative 2.5GPA.Ability to lift objects of 30lbs.Desired QualificationsPrevious experience working directly with student union facilities and/or student involvement programming.Familiarity with departments and organizations at Chapman’s Rinker Health Science Campus.Event planning and execution experience.Familiarity with A/V systems.Knowledge of or experience with campus policies and procedures.Knowledge of topics related to student transitions, belonging, and needs in higher education.Knowledge of Microsoft Office, Humanity, Basecamp, and 25Live.Ability to climb a ladder.Special Instructions to ApplicantsPlease indicate your general availability through August 25 by completing this form:Campus Center at Rinker Applicant Availability FormBudget InformationIs Federal work-study required?With or Without FWS