Located in a historic neighborhood in the nation’s capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.RequirementsEnglish Language Programs (ELP), funded by the U.S. Department of State’s Bureau of Educational and Cultural Affairs (DOS/ECA), sends experienced U.S. TESOL professionals to educational institutions on short- and long-term assignments in all regions of the world, both in-person and virtually, in three programs: the Fellow Program, the Specialist Program, and the Virtual Educator Program. Participants are cultural ambassadors who promote English language learning and mutual understanding through cultural exchange. The Center for Intercultural Education and Development (CIED) at Georgetown University (GU) is the current administrator of English Language Programs.TheOutreach Coordinatoris a key member of the Outreach team for English Language Programs (ELP). The primary objectives of the Outreach team include recruiting new applicants to the program, building ties with partner institutions and leaders in the TESOL field, involving current participants in Outreach projects, and providing engagement opportunities for alumni. These objectives are met using a variety of in-person and digital means, including regional and national conferences, special events, social media, the program website, an online participant community of practice, recruitment webinars, and newsletters. The Outreach Coordinator collaborates closely with the team’s other Coordinators, under the direction of the Outreach Manager, to ensure timely, effective, and high-quality execution of the following responsibilities, as assigned:Social Media, Digital Advertising, and CommunicationsDevelop an annual social media, digital advertising, and communications strategy and implementation plan to promote the program and support the four key areas of Outreach, including identifying and developing content of key interest for social media posts, the program website, the online ELP Community of Practice (COP), press releases about current participants and alumni, and quarterly program newsletters.Work to ensure that content is fresh and relevant, that all user contributions are appropriate and proof-read, and that participant activity is encouraged.Special Events and Special ProjectsDevelop an annual strategy and plan for special events and projects, focusing on alumni relations, institutional partnerships, and program celebrations.Organize the U.S. Department of State’s presence at the International TESOL Convention and other regional conferences and events such as the Fellow Orientation, managing logistics and scheduling, securing exhibit space and sponsorships, communicating with conference organizers and vendors on all event-related logistics and arrangements, preparing presentations, and supporting all outreach activities, alumni engagement initiatives.Travel to promote and engage with prospective applicants, program participants, and alumni at various events and conferences.Data Collection, Analytics, and ReportingAnalyze recruitment effectiveness and initiates projects to ensure the program is recognized as the premier exchange opportunity for TESOL professionals.Collect and curate data from ELP activities (recruitment, vetting, implementation, outreach) and digital systems (the application and proposal portal, the COP, the website, ELP Salesforce), identifying key success measures.Prepare analytics and reports, collaborating with the Outreach Manager and IT on website and system development and maintenance.Administrative and Other DutiesFollow and regularly update Standard Operating Procedures (SOPs), performing various administrative tasks (managing the COP email helpdesk, updating website pages, researching and ordering materials/swag for outreach projects).Ensure compliance with ECA branding and style guidelines, adhering to GU, CIED, and federal regulations for grant funds and budgets.Support team members during absences, assist with onboarding and training new members, and take on temporary and other duties as needed.Work InteractionsThe Outreach Coordinator is a key member of the 26-person ELP team at CIED. The team consists of five units, each unit with its own manager and a cadre of coordinators supporting the work of the respective manager. Outreach is one of the five units within ELP and Outreach Coordinators are instrumental in directly supporting the Outreach Manager in the program’s development andimplementation.They also closely collaborate with the members of the other ELP units and Finance Office staff at CIED and, externally, they interface with staff at DOS/ECA in Washington, D.C, and at the U.S. Embassies overseas. The position directly supports DOS/ECA goals of building friendly, peaceful relations between the people of the United States and the people of other countries through academic, cultural, and professional exchanges, which aligns with the GU principle that serious and sustained discourse among people of different faiths, cultures, and beliefs promotes intellectual, ethical and spiritual understanding.Requirements and QualificationsMaster’s Degree in TESOL or related field, with a minimum of three years of experience, or Bachelor’s Degree in TESOL or related field, with a minimum of five years’ related experienceExperience with online social media platforms and/or graphic design software (Adobe suite, Canva) and/or content management systems (WordPress, Drupal, Symfony)Highly proficient skills in writing and editing for multiple media, with exemplary collaborative capacityExceptionally strong organizational and time management skills with ability to work in a fast-paced and changing environmentAbility to independently establish objectives, plan, direct, and evaluate all aspects of work projectsAbility to understand, synthesize, and conceptualize input and requests from multiple stakeholdersOutstanding interpersonal oral and written communications skills with ability to interact and communicate in a positive manner with a diverse clientele, including universities, membership organizations, program candidates, and government employeesDemonstrated effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer serviceAbility to travel both in the United States and internationally, as neededProficiency in Microsoft Office Suite software applicationsPreferred Requirements and QualificationsAlumnus or alumna of the U.S. Department of State English Language Fellow or Specialist ProgramsExperience working with federally funded exchange programs and/or educational programsExperience living and working overseasWork Mode DesignationThis position has been designated asTelework.Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. The employee will have to come to Georgetown University/CIED when requested by their supervisor and/or the CIED/ELP Program Directors. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website:https://hr.georgetown.edu/mode-of-work-designation.Pay Range:Theprojected salaryor hourly pay range for this position which represents the full range of anticipated compensation is:$44,022.00 – $73,406.80Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.Current Georgetown Employees:If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.Submission Guidelines:Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.Need Assistance:If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or[email protected].Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown’s commitment to its employees, please visit the Georgetown Works website .EEO Statement:Georgetown University is an EqualOpportunity/AffirmativeAction Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex(including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .Benefits:Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on theDepartment of Human Resources website.
